Q: What happens if I cannot make my appointment?

There is no charge for cancellations made at least 48 hours before the time of appointment. Otherwise, you will be charged for half of the fee unless we are able to fill your appointment time.

Question 1

How do I become a patient?

Accepted Answer

To get started, please schedule an appointment by clicking here.

The length of the first new patient appointment is typically between 60-75 minutes where our provider will cover the current health issues you’re facing, review past medical history and lab work, and create a customized treatment plan.

On the day of your initial appointment, please arrive 15 minutes early to complete any paperwork. We look forward to partnering with you to create and help you continue your optimal health!

Question 2

Do I need a referral?

Accepted Answer

We do not require a referral to see you as a patient.

Question 3

Do you accept insurance?

Accepted Answer

We are cash-based only and all services provided must be paid for in full at the time of service - including Medicare patients.

When you check out and submit payment after your appointment, we’ll provide an itemized receipt (superbill) with required codes you can use to submit to your insurance company for reimbursement. This varies by payer and we recommend contacting your insurance company in advance to understand their reimbursement policy relative to our services.

Please note:

This does NOT include Medicare and Medicare Supplemental policies since we do not participate with Medicare. Medicare patients will need to sign an agreement of understanding legally required by Medicare.
We offer many innovative treatments, and your insurance company may not pay for all of the treatments you receive in our office.

If you have questions regarding insurance reimbursement, please contact us before scheduling your appointment or receiving the service.

Question 4

Why doesn't insurance cover the cost of this type of treatment?

Accepted Answer

Health Insurance is primarily designed to prevent catastrophic financial burden in the event of a medical disaster. Unfortunately, insurance cannot pay for every treatment, lab, test, or provider. Most preventative/wellness services are elective treatments and are not covered by traditional insurance plans. As individuals, we are all responsible for choosing what we wish to pay for in our lives, including health and wellness. The investment you make in your health is the greatest investment you will ever make.

Question 5

What about future visits?

Accepted Answer

Your first visit is about 75 minutes with your second appointment in a month for about an hour. After the first two initial visits, you will meet with your provider as needed.

Question 6

Who can become a patient?

Accepted Answer

Anyone can be a patient.

Question 7

What happens if I cannot make my appointment?

Accepted Answer

There is no charge for cancellations made at least 48 hours before the time of appointment. Otherwise, you will be charged for half of the fee unless we are able to fill your appointment time.

Question 8

How are my lab tests and associated fees handled?

Accepted Answer

We offer discounted lab pricing exclusively to our patients, regardless of insurance. On average, we save patients 79% on lab testing with our direct preferred pricing.

Question 9

Can I use my FSA/HSA funds?

Accepted Answer

Yes! You can use your FSA/HSA funds to pay for any services at our clinics.

Question 10

Why are current mental-health medications not a lasting solution?

Accepted Answer

Current pharmaceutical options for depression and anxiety tend to lose their efficacy over time and require either an increase in dosage or the addition of another adjunct medication which can come with adverse side effects.

Question 11

What forms of payment are accepted?

Accepted Answer

Payment and balances for all services is required at the time of service. We accept all major credit cards, cash, and personal checks.

Question 12

Are your treatments safe?

Accepted Answer

We intensely research all treatments prescribed, and our team uses many of them personally. Everything we do is focused on improving your overall health and reducing your risks of disease.

Frequently Asked Questions (FAQ)